Valentines Day Cards

Hygiene and our customer’s safety is super important, so ALL Sales are final and NO REFUND will be issued.

EXCHANGE POLICY:

•Exchangers are only accepted within (30) days if products are UNUSED and UNOPENED. Products are inspected upon return.

•Exchanges has to be price point for price point. For example: You can’t exchange a Perfect Brow Bush $7.00 for Creaseless concealer for $20.00.

•Products must be returned for exchange in original packaging. 

To make an exchange, ship your item via a traceable service to ensure delivery

DEFECTIVE PRODUCTS POLICY: 

If there are any mistakes with your order, or product(s) such as:

•Defective product(s)damaged during transit

•Incorrect product(s) received 

•Product(s) not as described

Contact donebynelly@gmail.com with you concern and we will accommodate as best as we can.

QUESTIONS

If you have any questions, please contact us at: DoneByNelly@gmail.com

Attn: Donebynelly, LLC

3510 NW 34th ST

Gainesville, FL 32605

Please allow 1-2 weeks from the date of purchase for processing and shipping.